Thinkware Cloud and iPhone XR Brian Faherty April 15, 2021 23:03 1 comment Recently replaced my iPhone 8 with an XR and ever since I cannot connect to the dash cam via wifi. The app does not recognize that I have connected to the Thinkware_## wifi. iOS is up to date. Any suggestions? Comments 1 comment Sort by Date Votes Yumi April 19, 2021 19:23 Official comment Hello Brian, sorry to hear that! Please try forgetting the Thinkware network, or resetting your Network Settings: https://mondosystemhelp.zendesk.com/hc/en-us/articles/360049646954--iOS-How-to-Reset-Network-Settings Also, please try resetting the Dash Cam: https://mondosystemhelp.zendesk.com/hc/en-us/articles/360016479334-Resetting-the-Dash-Cam- If you are still experiencing issues, feel free to contact our Support Team via Live Chat, Phone, or Email: support@thinkware.com +1-844-865-9273 Please sign in to leave a comment.
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Hello Brian, sorry to hear that! Please try forgetting the Thinkware network, or resetting your Network Settings:
https://mondosystemhelp.zendesk.com/hc/en-us/articles/360049646954--iOS-How-to-Reset-Network-Settings
Also, please try resetting the Dash Cam:
https://mondosystemhelp.zendesk.com/hc/en-us/articles/360016479334-Resetting-the-Dash-Cam-
If you are still experiencing issues, feel free to contact our Support Team via Live Chat, Phone, or Email:
support@thinkware.com
+1-844-865-9273
Please sign in to leave a comment.