F750 wifi enabled but app won't connect

ken lynch

Hello, when I click the wifi button on the camera, I see the thinkware_1B77C4 network in my iphone and it connects to that network but when I try to start the dashcam viewer it says the dashcam is not connected and when I try to use the slider switch, it won't stay on and most of the dialog in the app is grayed out except for Videos Downloaded and App Info. Does anyone know what is going on with this dashcam?

Comments

3 comments

Date Votes
  • Comment author
    Cla
    • Official comment

    Hello There, To fix this issue please goto;

     

    1. Settings -> Privacy -> Location Services -> Dash Cam -> Set to ‘Always’
    2. Settings -> Privacy -> Photos -> Dash Cam -> Set to ‘Read and Write’ (only for iOS 13.0)
  • Comment author
    ken lynch
    • Edited
    For  iOS 13.2.3 this worked!:

    "Try resetting the “location and privacy” and/or “network settings” in the phones settings. Settings-> General -> Reset."
     
    0
  • Comment author
    Muhd fazli

    Hi, I’m running on IOS 14, and I’m facing the same problem as above. Tried the method but it does not work. Are there any other methods to try? My camera is the F750

    0

Please sign in to leave a comment.