Cloud file viewing issues Rgirouard60 January 02, 2020 02:07 1 comment When viewing files on the cloud app, video is very jumpy and freezes, then the video looks like it scrambles. Q800pro, 2 channel, hardwired Comments 1 comment Sort by Date Votes Cla February 04, 2020 22:52 Official comment Hello There, We are sorry to hear about this issue you are experiencing with the Q800PRO. This PlayBack bug may be due to the phone model you are using. Please reach out at support@thinkware.com so we can troubleshoot this further for you. Please sign in to leave a comment.
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Hello There, We are sorry to hear about this issue you are experiencing with the Q800PRO. This PlayBack bug may be due to the phone model you are using. Please reach out at support@thinkware.com so we can troubleshoot this further for you.
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