Cloud file viewing issues

Rgirouard60
When viewing files on the cloud app, video is very jumpy and freezes, then the video looks like it scrambles. Q800pro, 2 channel, hardwired

Comments

1 comment

  • Comment author
    Cla
    • Official comment

    Hello There, We are sorry to hear about this issue you are experiencing with the Q800PRO. This PlayBack bug may be due to the phone model you are using. Please reach out at support@thinkware.com so we can troubleshoot this further for you.

Please sign in to leave a comment.