F800Pro "system error, the system will now restart"
While driving I get a "system error, the system will now restart" message. I bought a SanDisk 128GB High Endurance Video MicroSDXC Card to go along with the dashcam when I first ordered it from Amazon. I formated the MicroSD as instructed by the instruction and downloaded the latest firmware from the Thinkware's F800pro download page, once installed, I downloaded the update the app recommended before first-time use. I first encountered this problem 25minutes into my 45-minute commute to work. I reset the camera, by holding the center button and microphone button at the same time. I had the same problem the next day. I thought it could be the memory card, so I brought in the house and formated the card again, this time I did not see the problems for 2 days. Then they started again. I took the card out and brought it inside, checked the footage to see if I could see anything before or after the "system error, the system will now restart" message occurred but nothing really happens out of the normal. The footage just cuts out and comes back on after the reboot. I noticed the memory card was full so I thought it was an issue with the reformatting settings, I checked the settings but all the reformatting options were checked off, also the continuous driving recording overwrite option was grayed out so it can not be turned off. It seems like the system can not reformat the memory card and causes the reboot. I have also tried using the memory card that came with the unit but I have the same results and are even more pronounced, maybe because of it's lower capacity. How do I stop it from the dashcam from crashing and giving me this error message?
Comments
4 comments
Hello Ghua,
We are sorry to hear about this System Error which is occurring with your Dash Cam. Please try redownloading the latest Firmware to the Thinkware SD Card. If the problem persists please contact us for further troubleshooting; support@thinkware.com or 1-844-865-9273
I’m getting this same error 2 years after this post. The comment from the company does not help. Did you resolve your issue??
I did what they recommend but still didn't work. I returned it and got a Q800PRO. It's been working great
Oh sorry. I misread the comment. I thought the issue was tor Q800 pro. That’s what I have and I am getting that same annoying message.
Please sign in to leave a comment.