U1000 and U1000 rear camera.

Paul Stancato

Rear camera constantly disconnects while driving causing the system to constantly reset itself. The issue happens so often, sometimes the camera freezes mid sentence causing the voice notifications to freak out while driving. I have checked the wire running from the front to the rear of the vehicle. It is properly secured and not damage. It seems if I move the cable that goes into the rear camera slightly it recreates this issue. These camera's were quite expensive and to spend that amount of money on a unit that has a poorly constructed USB port/connection is an issue. 

Comments

1 comment

  • Comment author
    Yumi
    • Official comment

    Hello Paul,

    We are really sorry to hear that! We ask that you please send us an email to support@thinkware.com with a copy of your receipt, as we would like to look into this and get your Rear Cam working properly!

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