Terrible Customer Support

csdonoho
Wow, Thinkware has the very worst customer support. Nobody picks up the phone, no way I can find the online chat support. I’m having technical issues where I’m guessing the only way to resolve is to take it back to Best Buy and start over with a different brand altogether. Spent good money on the product, the on a pro install. Over $450 total, you’d think the TW organization would invest in some support resources. Screw you guys - I’m so done.

Comments

1 comment

  • Comment author
    Yumi
    • Official comment

    Hello There, it appears that you've been contacting the wrong phone number. Our Support phone number is 1-844-865-9273. We are open daily, except on Sundays, from 8am to 5pm PST. Please give us a call and one of our agents will be happy to assist you with any issues you might be experiencing!

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