SNAP-G Modes and Function FAQ

How do I enable Tracking modes?

Swipe left on the screen, then select the Tracking mode you want to use. You can set AI Tracking, FACE ID Tracking, and Tracking Off based on your needs.

How do I start AI Tracking?

Swipe left on the screen and select the icon for tracking modes. Keep clicking the icon until you get AI Tracking mode. Now double-click the subject on the screen in a row to start Active Tracking.

How many people can be registered for Face ID?

Up to 5 people can be registered. SNAP-G tracks people based on their registration priority. The people registered first will be tracked with higher priority. Swipe down on the screen and select System Settings > Recording Settings > FACE ID to check the registered faces by their registration ranks.

How many points can be set in dynamic motion mode?

Up to 4 points. 

What is the highest video resolution?

4K (3840x2160) @ 60FPS resolution.

How do I take a picture?

On the bottom left of the screen, you will see an icon for video recording. If you click on it, the icon becomes a camera and you can now click a picture. 

Super Night Vision (SNV) mode video is too blurry. 

SNV mode provides optimal brightness in extremely low light conditions, so it shoots at a lower frame rate and specific settings than normal video. As a result, it may appear blurry when shooting a moving subject or in a moving environment.

I took a panorama, but when I checked the picture through my PC or camera, it wasn't a single picture.

The SNAP-G app edits and stitches multiple pictures together to create a single photo in panorama style. Check the app for the panorama file/ image.

I notice a distortion when recording videos or photos.

The SNAP G is equipped with a 133.9-degree ultra-wide-angle lens.  A characteristic of a wide-angle lens is the fisheye effect, which might make your photos or videos appear distorted. To remove the fisheye change to linear or narrow-angle in settings.

SNAP G supports a total of three angles: wide-angle, linear, and narrow-angle.

(*Photos can only be taken in wide-angle mode.)