What is Thinkware Connected

Thinkware Connected Features

Thinkware Connected is a cloud-based service that connects Thinkware Dash Cams with the driver's smartphone or other smart devices, providing advanced features and an enhanced user experience.

With Thinkware Connected, drivers can remotely access and manage their dash cam footage, receive alerts, and monitor their vehicle's status from anywhere, anytime.

Compatible Dash Cams

U3000
U1000 Plus
Q1000
Q850

*Cannot be used in conjunction with the RADAR Module.

*THINKWARE Connected requires your mobile hotspot devices' internet connection to be paired with the Dash Cam while driving and parked to send and receive notifications.

What do I need to use Thinkware Connected?

Thinkware CONNECTED is free to download and use with a compatible Thinkware Dash Cam. Connecting the dash cam to a mobile hotspot device or a Wi-Fi network with Internet access will consume data. Carrier/Service Provider charges may apply.

Max. Dash Cams / Account	30 units
Users / Account	1
Remote Live View	300 mins./month
Uploaded Videos Playback & Download	100 times/month
Cloud Storage	Unlimited for now
Push Notification (App, Web)	√
Vehicle Location	√
Driving History	√
Driving History Backup	30 Days
Auto Cloud Backup (Remote Live View / Strong Impact Video Upload while Driving / SOS)	30 Days
Manual Cloud Backup (Impact Video Upload while Parked)	30 Days
Map + Location + Video Playback	√
Geo Fencing Notifications	Setup is only available on Web Browser
Driving Trip / Summary Data Export	√
Send Event Thumbnail Image	√
Send SOS, Emergency SMS	10 times/month per Dash Cam
Last Parking Location	1,550 times/month per Dash Cam
Dash Cam Power-Off (On-demand)	√ (All models, only App)
Vehicle Battery Voltage / External Battery Status	√ (All models, only App)
Dash Cam Status Notifications (Driving, Parked, Energy Saving, Not Connected)	√ (All models, only App)
Supported Platform	App & Mobile Browser

*To utilize the Thinkware Connected Features the Dash Cam must be connected to a Mobile Hotspot Device for internet access 24/7.

Vehicle Status & Driving History

You can find important information like whether the vehicle is parked or driving, check the battery voltage, and even turn off the dash cam remotely if the battery voltage is low, all from the Thinkware CONNECTED App. The app also allows you to view your driving history with information like date, time, distance, route, and driving behavior.

You can check this link to learn more about how to manage and access the Vehicle Status & Driving History

Geo-Fencing

Geo-fencing allows parents or fleet managers to be updated on vehicles’ comings and goings. The dash cam will send a push notification through the THINKWARE CONNECTED mobile app if a vehicle enters or exits a pre-selected geographic zone.

The radius of the zone can be set easily by simply tapping on the Google Maps display and selecting the desired radius, from 100m all the way up to 600km.

*Only available on the web browser. (https://www.thinkwareconnected.com/)

Captured Image of Most Recent Parking

With Thinkware CONNECTED, you won’t have to remember where you parked your vehicle. This feature allows you to view an image of your front and rear views of where you last parked, along with the location of the vehicle.

You can also go to ‘Parking History’ to find a record of your previous Parking Captured images.

*Only available on the mobile app.

You can check this link to learn more about how to manage and access the Captured Image of Most Recent Parking

Remote Live View

Thinkware CONNECTED allows you to see what the camera is viewing in real time as well as your vehicle’s location. This will help parents, fleet managers, and vehicle owners to monitor the vehicle’s activity, no matter where they are.

You can check this link to learn more about how to manage and access the Remote Live View

Send Emergency Message

An emergency message can be sent to all registered contacts when the driver presses the REC button located on the dash cam for more than 3 seconds to request for help.

In this situation, a 10-second video (5 seconds before and after the incident) will be uploaded to the server automatically. You can register the contact details of your friends, family, or associates and ensure that help will be on the way in case something happens.

You can check this link to learn more about how to manage and access the Send Emergency Message

Strong Impact Notification and Video Upload

If a severe impact* (such as a crash) is detected while driving or parked, a notification is immediately shown on the Thinkware Connected mobile app and sends an emergency message to your registered contacts.

A 20-second clip of the footage (10 seconds prior and 10 seconds after) will be uploaded to the Thinkware Connected server.

This feature is to aid the driver in notifying others in an emergency.

*This will only occur if the impact of the incident sustains a g-force level greater than 3g or 4g while driving.

You can check this link to learn more about how to manage and access the Strong Impact Notification and Video Upload