Entering Parking Mode while Driving

Thinkware Dash Cam Entering Parking Mode while Driving

If your Thinkware Dash Cam is entering Parking Mode while you are driving this is caused by a wiring issue.

Thinkware Dash Cams contains no proprietary software that allows the Dash Cam to switch to Parking Mode manually. This can only be achieved by the gain and loss of power.

Please follow the troubleshooting steps outlined below for your Power Cable.

If the dash cam is still entering Parking Mode while you are driving, please reach out to our team at support@thinkware.com or 1-844-865-9273.

Hardwiring Cable

The ACC Cable is losing and gaining power while you are driving. 

1. Ensure the connection to the Red ACC Wire is securely attached.

2. Use another ACC Fuse

Echomaster OBD-II Power Cable

The IGN-3F Module may be defective, or the vehicle is incompatible.

1. Ensure the IGN-3F Module is emitting a slow flash with the ignition off and is solid with the ignition on. 

*Ensure you have connected the IGN-3F Module to the 10-Pin Molex connector located on the HWK-TW01-HAR plug with the vehicle's ignition OFF.

2. Check that your vehicle is compatible. You can contact us directly for exact vehicle makes and models.

*Not compatible with Hybrid or Electric Vehicles or Stop-and-Start enabled Vehicles.

Thinkware OBD-II Power Cable

The OBD-II Cable may be defective or the vehicle may be incompatible.

1. Ensure the OBD-II Power Cable has a Red LED when connected.

*If there is no Red LED the OBD-II Power Cable is not receiving power. Ensure the OBD-II Port is providing power.

2. Check that your vehicle is compatible. You can contact us directly for exact vehicle makes and models.

*not compatible with all Tesla models

iVolt Battery Pack

If the Dash Cam is entering Parking Mode while driving, there is a disconnect between the wiring, or the battery pack itself is losing power while on the road.

1. Check for kinks or abrasions on the Input and Output Wiring.

2. Check that the wiring between the Red ACC Cable from the Constant Power Cable and the Output Cable is securely fastened.

*If the connection is loose, this can cause the dash cam to enter parking mode while driving.

3. Check that the Battery Pack is not losing and gaining power while driving.

*If the fuse used loses power at random, this will cause the dash cam to enter parking mode while driving.