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  1. Thinkware Help Center | Troubleshooting | Tech Support | FAQ
  2. Troubleshooting Guide

Troubleshooting Guide

App Issues / Power Issues / Parking Mode Issues / Memory Card Issues / Account Issues / Self Troubleshooting

App Issues

  • Won't Connect to the App? Promoted article
  • Understanding Wireless Apple CarPlay & Wireless Android Auto Connections Promoted article
  • Remote Live View has Failed
  • Connecting to a iPad/Tablet
  • Authentication Error
  • "Add a Network-Enabled dash cam.."

See all 19 articles

Power Issues

  • Won't Power On Promoted article
  • iVolt Mini Battery Pack Issues
  • Vehicle Battery Drainage
  • Multiplexer Installation Troubleshooting
  • Overheating
  • OBD-II Harness Issues

See all 7 articles

Parking Mode Issues

  • Not going into Parking Mode
  • Entering Parking Mode while Driving

Memory Card Issues

  • [PC/MAC] "Write Protected"
  • Memory Card Error

Account Issues

  • Email Confirmation

Self Troubleshooting

  • Thinkware M1 Radio Interference
  • Rear Camera Disconnected
  • System Error
  • Wrong Date
  • GPS Not Connecting
  • [Mac] "DashCam Viewer can't be opened"
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