Skip to main content
Toggle navigation menu
Store
Community
Submit a request
Sign in
Thinkware Help Center | Troubleshooting | Tech Support | FAQ
Troubleshooting Guide
App Issues
App Issues
Won't Connect to the App?
Promoted article
Understanding Wireless Apple CarPlay & Wireless Android Auto Connections
Promoted article
Remote Live View has Failed
Connecting to a iPad/Tablet
Authentication Error
"Add a Network-Enabled dash cam.."
"The device cannot be located"
Internet may not be available
Thinkware App Won't Open
Unable to Download/Export Video Files
Wi-Fi Frequency Setting
[iOS] Maximize Compatibility Setting
[iOS] WiFi Assist
[iOS] How to Reset Network Settings
[Android] How to Reset Network Settings
[Android] Switch to Mobile Data
Cannot Connect to Hotspot
"Dash Cam not responding"
[Android] OS before Version 7.1