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  1. Thinkware Help Center | Troubleshooting | Tech Support | FAQ
  2. Troubleshooting Guide
  3. App Issues

App Issues

  • Won't Connect to the Mobile App? Promoted article
  • Understanding Wireless Apple CarPlay & Wireless Android Auto Connections
  • Connecting to a iPad/Tablet
  • Authentication Error
  • "Add a Network-Enabled dash cam.."
  • "The device cannot be located"
  • Internet may not be available
  • Thinkware App Won't Open
  • Unable to Download/Export Video Files
  • Wi-Fi Frequency Setting
  • [iOS] Maximize Compatibility Setting
  • [iOS] WiFi Assist
  • [iOS] How to Reset Network Settings
  • [Android] How to Reset Network Settings
  • [Android] Switch to Mobile Data
  • Cannot Connect to Hotspot
  • "Dash Cam not responding"
  • [Android] OS before Version 7.1
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