Which THINKWARE Mobile app do I use?

This article helps you identify the correct THINKWARE mobile app for your dash cam model, compare what each app can do, and understand the connection each one requires.

 

Find your dash cam model

1. Check the model name printed on the front dash cam body, as shown in the example below.

2. If the windshield mount covers the label, detach the dash cam from the mount to read it.

Model name U3000 PRO highlighted on the underside of a THINKWARE dash cam body.

Use the exact model name in the lists below to choose your app.

 

Note: THINKWARE mobile apps are designed for smartphones only. Using a tablet, iPad, or in-vehicle head unit may cause performance or connection issues.

The following models do not support mobile app connectivity.

X Series: X1000, X800, X700, X550, X500, X330, X300, X150

F Series: F550, F100, F70, F50, FD20, FW10, FA10, FD10

DC Series: DC-E1-FG

H Series: H100, H50

 

Select your model below to jump directly to its app:

The model links below open the app section for connecting directly to your dash cam.

 

THINKWARE DASH CAM LINK app

THINKWARE DASH CAM LINK app icon

The table below lists dash cam models compatible with the THINKWARE DASH CAM LINK app.

Series Supported Models
U Series U3000 PRO, U3000, U1000 PRO, U1000 Plus
Q Series Q1000, Q850 PRO, Q850, Q800PRO-C, QN300, QA200 PRO, Q200 PRO, QA200, Q200, QN200
ARC Series ARC900, ARC800, ARC700, ARC, ARC-CN
X Series X850
XD Series XD350, XD250, XD200, XD100
F Series F800, F790, F200 PRO, F200PRO-JP, F200, FA200, F70 PRO, F70PRO LOCK
T Series T700, T700QT5ESI, TF700
Motorcycle M3, M1
Other listed models DC-M2-FG, D4K64DM, D2K64DPLUS, D2K64DM, D1K32D, DVR-Q1000, DVR-F790, 
DVR-F220, TOY2KD

The THINKWARE DASH CAM LINK app is the main app for connecting directly to your dash cam over Wi-Fi or Bluetooth. It lets you adjust dash cam settings, view live video during installation, play back recorded videos, download clips directly to your smartphone, and access support resources.

For connection instructions, see How to connect your dash cam to THINKWARE DASH CAM LINK app.

System Requirements: iOS 15 or later; Android 9.0 or later. 

Note: On iOS and Android, recorded-file streaming playback requires firmware 1.01.05 or later on F200, or 1.00.02 or later on FA200. These are playback conditions, not firmware-update support requirements.

For firmware updates on supported models, follow How to update your dash cam’s firmware.

THINKWARE DASH CAM LINK app home screen layout

 

THINKWARE CONNECTED app

THINKWARE CONNECTED app icon

The table below lists dash cam models compatible with the THINKWARE CONNECTED app.

Connection type Compatible Dash Cam Models
External LTE module U3000 PRO, ARC900, ARC800
Built-in LTE T700
Wi-Fi / mobile hotspot U3000, U1000 PRO, U1000 Plus, Q1000, Q850 PRO, Q850, QA200 PRO, XD350, DVR-F790

The THINKWARE CONNECTED app is a cloud-based service that connects your dash cam to your smartphone over the internet (mobile hotspot or a dedicated LTE module). Key features include remote Live View, driving and parking impact notifications, real-time vehicle location tracking, vehicle status monitoring (battery voltage check and remote power off), driving history, geofencing, and emergency SOS messaging.

For registration and internet connection instructions, see How to register your dash cam on THINKWARE CONNECTED app.

System Requirements: iOS 11.4 or later; Android 7.0 or later.

THINKWARE CONNECTED app interface displaying vehicle status and map location

 

Caution: The U3000 and U3000 PRO models connect to THINKWARE CONNECTED differently. The U3000 connects via mobile hotspot Wi-Fi, while the U3000 PRO requires the dedicated LTE module.

Note: To use THINKWARE CONNECTED features on a Wi-Fi/hotspot model, the dash cam must first be set up and connected to an internet source using the THINKWARE DASH CAM LINK app.

While RADAR Parking Mode or Energy Saving Mode is active, the communication chipset is powered off and THINKWARE CONNECTED remote access is unavailable. An impact wakes the dash cam to send a notification. Continuous remote communication is available only in Motion Detection or Time Lapse mode.

 

THINKWARE DASH CAM LINK Legacy app

THINKWARE DASH CAM LINK Legacy app icon

The table below lists dash cam models compatible with THINKWARE DASH CAM LINK Legacy.

Series Supported Models
U Series U3000, U1000 Plus
Q Series Q1000, Q850, QA200 PRO, QA200, Q200, QN200
ARC Series ARC
XD Series XD350, XD250, XD100
F Series F800, F790, F200 PRO, F200, FA200, F70 PRO
T Series T700, T700QT5ESI, TF700
Motorcycle M3, M1
Other listed models DC-M2-FG, D4K64DM, D2K64DPLUS, D2K64DM, D1K32D, DVR-Q1000, DVR-F790, DVR-F220

THINKWARE DASH CAM LINK Legacy is a separate app for iPhones running iOS 13 or iOS 14. It lets you replay driving videos and manage dash cam settings on compatible models.

Note: On F200, recorded-file streaming requires firmware 1.01.05 or later; on FA200, it requires firmware 1.00.02 or later.

 

THINKWARE CLOUD app (Legacy)

THINKWARE CLOUD app icon

The table below lists models compatible with the THINKWARE CLOUD app.

Compatible Dash Cam Models
U1000, Q800 PRO, QA100, F800 PRO, DC-H1-FG, DC-M1-FG, DC-U1-FG, DVR-F800 PRO, DVR-F200, EM1, D2K64D

The THINKWARE CLOUD app is a legacy application for earlier cloud-capable dash cam models. It supports video playback and downloading, setting adjustments, live view, firmware updates, and legacy cloud notification features.

For direct Wi-Fi connection instructions, see [Thinkware Cloud - iOS] How to Connect via Wi-Fi or [Thinkware Cloud - Android] How to Connect via Wi-Fi.

System Requirements: iOS 8.0 or later; Android 7.0 or later.

Caution: The THINKWARE CLOUD app is a legacy application and is no longer supported on newer Android operating system versions.

Note: If you experience repeated sign-in prompts after switching smartphones, turn off your mobile hotspot, connect your phone directly to the dash cam's own Wi-Fi network, and open the app while directly connected.

 

THINKWARE Dash Cam Viewer app (Legacy)

THINKWARE Dash Cam Viewer app icon

The table below lists models supported by the THINKWARE Dash Cam Viewer app.

Compatible Dash Cam Models
X350, F770, F750, FA700

A legacy mobile viewer app for older dash cam models. It lets you view live videos, adjust settings, and download recorded video files over Wi-Fi.

 

THINKWARE iVolt app

THINKWARE iVolt app icon

The table below lists compatible battery models for the THINKWARE iVolt app.

Compatible Accessory Models
iVolt Xtra

A dedicated mobile app for managing THINKWARE external battery packs via Bluetooth. It displays battery capacity by (%), charge/discharge status, remaining time to full charge/discharge, battery temperature, and input/output voltage.

For Bluetooth connection instructions, see Connect the iVolt app for Xtra.

iVolt Mini does not support Bluetooth and cannot connect to the THINKWARE iVolt app.

THINKWARE iVolt mobile app interface displaying battery charge percentage and input/output voltage

 

Need more help?

Contact the support team for your region by email or phone. We’ll respond to your email as quickly as we can.

North America (US/CA)
Email: support@thinkware.com
Phone: 1-844-865-9273

United Kingdom (UK)
Email: support.eu@thinkware.com
Phone: +44 (0) 333-121-0008

Europe (EU)
Email: support@thinkwarestore.com
Phone: +49 69 943 22200

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