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  1. Thinkware Help Center | Troubleshooting | Tech Support | FAQ
  2. Troubleshooting
  3. Recording & Video

Recording & Video

Fix missing or unclear recordings, audio problems, incorrect timestamps, and front or rear camera image issues.

  • My rear camera is not recording or shows a black screen Promoted article
  • My dash cam time is off by exactly 1 hour
  • My dash cam shows the wrong year or date
  • My video playback shows a black screen with audio only
  • My video has missing or distorted audio
  • My screen shows a green, white, or black display
  • My video is too dark or overexposed at night
  • My video looks blurry or pixelated
  • My rear camera video appears upside down
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